Privacy Policy

Last Updated: April 15, 2026

Welcome to OnRecovery - Photo, Video (referred to as "the App" or "we"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. Please read it carefully before using the App.

By continuing to use the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

To ensure proper functioning and improve your experience, we may collect the following information when you use the App:

1.1 Device Information

• Device model and OS version
• Unique device ID
• IP address
• Network type (e.g., Wi-Fi, mobile data)
• System language, time zone, country/region
• Browser type (if applicable)

1.2 Log Information

• App usage behavior (e.g., button clicks)
• Error reports and crash logs
• Service usage time and frequency

1.3 Storage Permission Notice

• Android 6–10: Storage permission is required to scan for recoverable files on your device and to save recovered files.
• Android 11 and above: All Files Access permission is required for deep scanning and recovery functions.
• Our commitment: We only scan device storage to locate recoverable files. We do not upload, store, or modify any of your photos, videos, audio, or other personal files.

1.4 Feedback Information

When you contact us via email or in-app feedback, we may collect:

• Your name (if you choose to provide it)
• Email address
• Feedback content

2. How We Use Your Information

• To provide and improve photo and file recovery services
• To enhance app performance and stability
• To respond to your feedback and support requests
• To conduct anonymous analytics for user experience improvements

3. Data Sharing and Third-Party Services

We do not sell your personal information. We may share information with third parties only in these cases:

• Service providers: Such as Google Play Services, Firebase Crashlytics, etc., for crash reporting and performance analysis. These providers access only necessary data and are bound by their own privacy policies.
• Legal compliance: When required by law, regulation, court order, or government authority.

We ensure all third parties comply with data protection agreements and use data solely for service purposes.

4. Data Storage and Security

• Your personal information is primarily stored locally on your device. We do not keep your personal files on our servers long‑term.
• We use reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, or destruction.
• Please understand that no internet transmission or electronic storage method is 100% secure.

5. Your Rights

You have the following rights:

• Access and correction: You can view the information we collect and request corrections.
• Data deletion: You may ask us to delete feedback you provided; app data can be removed by clearing the app cache.
• Withdraw consent: You can disable relevant permissions in your device settings.

6. Children’s Privacy

Our services are not intended for children under 13. If we learn that we have unintentionally collected information from a child, we will delete it immediately.

7. Privacy Policy Updates

We may update this policy from time to time. Changes will be posted in the App or on the relevant page, and the "Last Updated" date will be revised. We recommend you review this policy periodically.

8. Contact Us

If you have any questions, suggestions, or concerns about this Privacy Policy, please contact us at:

📧 Email: [email protected]

Thank you for using OnRecovery - Photo, Video.