All Recovery - Photos & Files Privacy Policy

Last Updated: Jan 26, 2026

Welcome to All Recovery - Photos & Files (hereinafter referred to as "the App" or "We"). This Privacy Policy aims to explain how we collect, use, store, and protect your information when you use our services. Please read carefully before using the App.

By continuing to use the App, you agree to the full content of this Privacy Policy.

1. Types of Information We Collect

To ensure the normal operation of services and optimize your experience, we may collect the following information when you use the App:

1.1 Device Information

• Device model, operating system version
• Unique device identifier
• IP address
• Network type (e.g., Wi-Fi, mobile network)
• System language, time zone, country/region
• Browser type (if applicable)

1.2 Log Information

• App usage behavior (e.g., button clicks)
• Error reports, crash logs
• Service usage time and frequency

1.3 Storage Permission Notice

• Android 6–10: Storage permission is required to scan for recoverable files on your device and to save recovered files to your device.
• Android 11 and above: Permission to access all files is required for deep scanning and recovery functionality.
• We solemnly承诺: We only scan device storage to locate recoverable files and do not upload, store, or modify any of your photos, videos, audio, or other personal files.

1.4 Feedback Information

When you contact us via email or in-app feedback, we may collect:

• Your name (if provided)
• Email address
• Feedback content

2. How We Use This Information

• To provide and optimize file and photo recovery services
• To improve app performance and stability
• To respond to your feedback and support requests
• To conduct anonymous statistical analysis to enhance user experience

3. Data Sharing and Third-Party Services

We do not sell your personal information. We may share information with third parties only in the following cases:

• Service Providers: Such as Google Play Services, Firebase Crashlytics, etc., for crash reporting and performance analysis. These providers only access necessary information and are bound by their own privacy policies.
• Legal Compliance: When required by law, regulation, court, or governmental authority.

We ensure that all third parties comply with data protection agreements and use data only for the purpose of providing services.

4. Data Storage and Security

• Your personal information is mainly stored locally on your device. We do not retain your personal files on our servers long-term.
• We take reasonable technical and organizational measures to protect data security and prevent unauthorized access, disclosure, or destruction.
• Please note that no method of internet transmission or electronic storage is 100% secure.

5. Your Rights

You have the following rights:

• Access and Correction: You may view the information we collect and correct any inaccuracies.
• Data Deletion: You may request deletion of feedback information you provided; app data can be deleted by clearing the app cache.
• Withdraw Consent: You may disable related permissions in your device settings.

6. Children’s Privacy

This service is not directed to children under the age of 13. If we discover that we have inadvertently collected information from a child, we will delete it immediately.

7. Privacy Policy Updates

We may update this policy from time to time. Updates will be posted in the App or on the relevant webpage, and the "Last Updated" date will be revised accordingly. We recommend that you review this policy periodically.

8. Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy, please contact us at:

📧 Email: [email protected]

Thank you for using All Recovery - Photos & Files.